How does the Zero Deposit Guarantee work?

Your lettings agent will put you in touch with us and we will send you an online quote. Once the tenant has made the payment equivalent to one week’s rent plus the £59.99 set up fee and provided your Direct Debit details, copies of the paperwork will be sent to all parties. At the end of the tenancy if the lettings agent finds that you owe rent or have damaged the property, you will need to pay for it yourself. If you dispute the claim, our expert evaluation partner, The Dispute Service (TDS) will be called in to evaluate the evidence and make a impartial judgement.