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The Claims Process

Last Update 3 years ago

Are my tenants still liable for any financial loss or damage? What if a claim is challenged by a tenant? If there is a dispute, is an insurance company deciding whether my claim is settled? How quickly do I receive a pay-out if my claim is successful? Are 'The Disputes Service' (TDS) impartial?

Are 'The Disputes Service' (TDS) impartial?

Zero Deposit

Last Update 4 years ago

The Dispute Service (TDS) adjudicators work fairly and impartially. All TDS adjudicators belong to the Chartered Institute of Arbitrators and comply with their Adjudicator Code of Conduct, which is available on the TDS website. The adjudicators make decisions based on the issues in dispute and the evidence provided.

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