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The Claims Process

Last Update 2 years ago

Are my tenants still liable for any financial loss or damage? What if a claim is challenged by a tenant? If there is a dispute, is an insurance company deciding whether my claim is settled? How quickly do I receive a pay-out if my claim is successful? Are 'The Disputes Service' (TDS) impartial?

How quickly do I receive a pay-out if my claim is successful?

Zero Deposit

Last Update 3 years ago

If TDS finds a claim is in your favour, we aim to pay within two working days of being informed of TDS’s decision and receiving your bank details.

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